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Business Analyst

Full time | Sydney | Hybrid role

About the role:

Arctic Intelligence is a leading provider of software solutions for financial crime compliance and risk management.

A multi-award-winning RegTech firm, Arctic Intelligence has developed three cloud-based software solutions that leverage technology to re-engineer the way regulated businesses manage their financial crime risks.

We are trusted by hundreds of regulated businesses in financial and non-financial industries across 15 countries and growing.

Work with a friendly and inclusive team, applying your business analyst skills and passion for delivering high-quality software to satisfy and delight our customers.

Roles and Responsibilities:

  • Requirement gathering from external customers and internal stakeholders (sales, customer support, operations etc.)
  • Documenting high-level and detailed functional and technical requirements (including wireframes as required) for feature enhancements, platform enhancements and bug-fixes using Confluence and JIRA, via epics and user stories.
  • Conducting business analysis based on business requirements and translating these into clearly documented business requirements so they are able to be understood by in-house/contracted development teams.
  • Work closely with the Product & Technology team to evaluate alternative solution designs and provide support on the design, development and testing estimates.
  • Work closely with the Sales/Customer Services teams to identify and prioritise, backlog items into the platform roadmap, which deliver the most value to our clients.
  • Troubleshoot technical issues, provide workarounds, and submit bugs to the Dev team.
  • Provide User Acceptance Testing support for platform upgrades and releases.


  • Proven ability in a Business Analyst role.
  • High quality technical writing skills to ensure coherent and thorough documentation.
  • Pragmatic decision-making skills.
  • Excellent communication, presentation and negotiation skills.
  • Strong analytical and diagnostic skills.
  • Strategic and problem-solving mindset.
  • UX design focused/thinker
  • Ability to work independently and as part of a high-performing team.

Suits someone looking for:

  • A hybrid model, mostly home-based with flexibility.
  • A growing, dynamic and fast-moving business.
  • Opportunity to move into a product owner role.


  • Commensurate with experience
  • If you are interested in registering your interest in this position please complete the application with a copy of your resume or send an email to [email protected]