Other exemptions in relation to customer identification

Exemptions from the customer requirements may be:

  • general exemptions provided under the AML/CTF Act (table 2); or
  • enacted by AML/CTF Rules (table 3).

The tables below summarise these exemptions and refers to the relevant section of the AML/CTF Act or chapter of the AML/CTF Rules.

Table 2: General exemptions from the customer requirements

AML/CTF Act provisionSituationDescription of exemption
Subsection 39(5)Foreign permanent establishmentThe customer identification procedures and OCDD requirements do not apply to a designated service provided by a reporting entity at or through a permanent establishment of the entity in a foreign country.
Subsection 39(6)Superannuation contribution, roll-over or transfers

Retirement Savings Account (RSA) contribution roll-over or transfer

The customer identification procedures and OCDD requirements do not apply to a designated service covered by items 40, 42 or 44 (table 1, section 6 of the AML/CTF Act).
Subsection 39(7)Item 54 providers arranging for item 40, 42 or 44 designated servicesThe applicable customer identification procedures and OCDD requirements do not apply to a designated service covered by item 54 (table 1, section 6 of the AML/CTF Act) if the service relates to arrangements for a person to receive a designated service covered by items 40, 42 or 44 (table 1, section 6 of the AML/CTF Act).

Table 3: AML/CTF Rules that provide exemptions from customer identification requirements

Chapter of the AML/CTF RulesTitle of Chapter
Chapter 10Casinos
Oncourse bookmakers and TABs
Chapter 14Thresholds for certain designated services:

issuing a cheque (item 17, table 1, section 6 of the AML/CTF Act)
cashing or redeeming a travellers cheque (items 25 or 26, table 1, section 6 of the AML/CTF Act)
exchanging one currency for another (item 50, table 1 or item 14, table 3, section 6 of the AML/CTF Act)

Chapter 28Applicable customer identification procedures in certain circumstances – assignment, conveyance, sale or transfer of business
Chapter 33Applicable customer identification procedure for purchases and sales of bullion valued at less than $5,000
Chapter 35Exemption from applicable customer identification procedures for correspondent banking relationships
Chapter 38Exemption from applicable customer identification procedures for the sale of shares for charitable purposes
Chapter 39Exemption from applicable customer identification procedures – premium funding loans for a general insurance policy
Chapter 41Cashing out of superannuation funds low balance accounts
Chapter 49International Uniform Give-up Agreements
Chapter 50Exemption from applicable customer identification procedures in certain circumstances:

for a member of a DBG where another member of the group treats the same customers as pre-commencement customers
for a member of a DBG where the same customers are pre-commencement customers of another member of the group

Chapter 66Applicable customer identification procedures in certain circumstances – compulsory partial or total transfer of business made under the Financial Sector (Business Transfer and Group Restructure) Act 1999
Chapter 67Warrants
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